My mom had only dealt with John concerning other family members funerals, so when Michele arrived to pick up my mom, I just had to go with the flow and trust that she would be in good hands.
Well, you are the most kind, caring, understanding and compassionate funeral director that I have had the privilege to deal with.
I can not thank you enough for the manner in which you handled my mom, the family and especially me!
Sincerely,
Faye